Goop knew what readers were clicking on, and it was nimble enough to meet those needs by actually manufacturing the things its readers wanted. When a story about beauty products that didn’t have endocrine disrupters and formaldehyde got a lot of traffic in 2015, the company started Goop by Juice Beauty, a collection of “clean” face creams and oils and cleansers that it promised lacked those things. When a story about “postnatal depletion,” a syndrome coined by one of the Goop doctors, did even-better-than-average business in 2017, it introduced Goop Wellness, a series of four vitamin “protocols” for women with different concerns — weight, energy, focus, etc. Goop says it sold $100,000 of them on their first day.
The weirder Goop went, the more its readers rejoiced. And then, of course, the more Goop was criticized: by mainstream doctors with accusations of pseudoscience, by websites like Slate and Jezebel saying it was no longer ludicrous — no, now it was dangerous. And elsewhere people would wonder how Gwyneth Paltrow could try to solve our problems when her life seemed almost comically problem-free. But every time there was a negative story about her or her company, all that did was bring more people to the site — among them those who had similar kinds of questions and couldn’t find help in mainstream medicine.
With assaults coming from all sides, Goop began to dig its heels into the dirt, not only because dirt is a natural exfoliant and also contains selenium, which is a mineral many of us are lacking and helps with thyroid function. Now Goop was growing only more successful. Now Goop was a cause, and G.P. was its martyr.
https://www.nytimes.com/2018/07/25/magazine/big-business-gwyneth-paltrow-wellness.html