Someone who has been made uncomfortable now has multiple paths through which to demand redress. This has given rise to a new facet of life in universities, nonprofits, and corporate offices: the committees, HR departments, and Title IX administrators who have been appointed precisely to hear these kinds of complaints. Anyone who feels discomfort now has a place to go, someone to talk to.

Some of this is, I repeat, positive: Employees or students who feel they have been treated unfairly no longer have to flounder alone. But that comes at a cost. Anyone who accidentally creates discomfort—whether through their teaching methods, their editorial standards, their opinions, or their personality—may suddenly find themselves on the wrong side of not just a student or a colleague but an entire bureaucracy, one dedicated to weeding out people who make other people uncomfortable. And these bureaucracies are illiberal. They do not necessarily follow rules of fact-based investigation, rational argument, or due process. Instead, the formal and informal administrative bodies that judge the fate of people who have broken social codes are very much part of a swirling, emotive public conversation, one governed not by the rules of the courtroom or logic or the Enlightenment but by social-media algorithms that encourage anger and emotion, and by the economy of likes and shares that pushes people to feel—and to perform—outrage. The interaction between the angry mob and the illiberal bureaucracy engenders a thirst for blood, for sacrifices to be offered up to the pious and unforgiving gods of outrage—a story we see in other eras of history, from the Inquisition to the more recent past.

https://www.theatlantic.com/magazine/archive/2021/10/new-puritans-mob-justice-canceled/619818/